Family Medicine Scheduling Specialist

The Christ Hospital; Wetherington (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

The Christ Hospital in Ohio is seeking an experienced front desk / medical office receptionist to manage patient and physician scheduling, handle calls, check-in/out, verify insurance, and maintain EMR documentation. The role emphasizes confidentiality and professional communication.

You will use Practice Management and EMR systems, balance cash, collect co-pays, and support the front office with clerical duties, ensuring smooth patient flow and accurate records in a fast-paced healthcare

Qualifications

• High school diploma or equivalent required.
• Strong customer service and confidentiality mindset.
• Experience with medical office scheduling and EMR preferred.

Responsibilities

• Answers calls and directs to appropriate staff; manages messages.
• Greets visitors, handles check-in/check-out and patient registration.
• Manages physician's calendar and scheduling; verifies insurance coverage.
• Balances cash drawer, collects co-pays; maintains logs and deposits.
• Pre-certifications, referrals and using EMR for records and billing.
• Performs general front office duties and keeps reception area tidy.

Skills

Verbal communication

Customer service

Computer skills

HIPAA knowledge

Multi-tasking

Analytical skills

Education

High School Diploma or equivalent

Tools

Practice Management System

Electronic Medical Records (EMR)

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Christ Hospital in Ohio is seeking an experienced front desk / medical office receptionist to manage patient and physician scheduling, handle calls, check-in/out, verify insurance, and maintain EMR documentation. The role emphasizes confidentiality and professional communication.

You will use Practice Management and EMR systems, balance cash, collect co-pays, and support the front office with clerical duties, ensuring smooth patient flow and accurate records in a fast-paced healthcare