Patient Scheduling Coordinator

The Christ Hospital; Cincinnati (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Christ College in Cincinnati, OH seeks a courteous Front Desk/Medical Office Clerk to manage daily patient and physician scheduling, patient check-in/out, and basic billing tasks using the Practice Management system and EMR.

You will answer phones, route messages, verify insurance coverage, collect co-pays, maintain the front desk, and support administrative staff. Strong computer skills, HIPAA familiarity, and the ability to multi-task are essential.

Qualifications

• High school diploma or equivalent required.
• 1–3 years in customer service or medical office preferred.
• Ability to maintain confidentiality and follow HIPAA rules.

Responsibilities

• Answer phones and route calls to appropriate staff.
• Greet visitors and patients; check-in/out procedures.
• Verify insurance coverage and collect co-pays when applicable.
• Maintain front desk and orderly reception area.
• Manage physician and patient scheduling via Practice Management and EMR.
• Perform routine clerical duties and assist staff as needed.

Skills

Verbal communication

Customer service

Confidentiality/Privacy

Multi-tasking

HIPAA compliance

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Christ College in Cincinnati, OH seeks a courteous Front Desk/Medical Office Clerk to manage daily patient and physician scheduling, patient check-in/out, and basic billing tasks using the Practice Management system and EMR.

You will answer phones, route messages, verify insurance coverage, collect co-pays, maintain the front desk, and support administrative staff. Strong computer skills, HIPAA familiarity, and the ability to multi-task are essential.