Family Medicine Residency Scheduler

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Christ Hospital Health Network is seeking a detail-oriented Medical Office Scheduler to manage daily patient and physician scheduling using the Practice Management system for labs, tests, and visits. Responsibilities include confirming appointments, EMR data entry, and handling confidential information with discretion.

Coordinate patient check-in/out, verify insurance, collect co-pays, and maintain front desk operations.

Qualifications

• High School Diploma or equivalent.
• 1–3 years' customer service experience in a medical office preferred.
• Proficiency with Outlook, Word, and Excel.
• Ability to multi-task and maintain confidentiality.

Responsibilities

• Answer calls and route to staff; manage messages.
• Register patients; verify insurance coverage and collect co-pays.
• Maintain cash drawer and reconcile balances.
• Verify referrals and pre-certifications; manage EMR queues.
• Order office supplies and maintain front desk area.
• Perform other clerical duties as assigned.

Skills

Customer service

Multitasking

Communication

Confidentiality

MS Outlook

MS Word

MS Excel

HIPAA compliance

Education

High School Diploma or equivalent

Tools

EMR

Practice Management

Phone system

Fax

Copier

Scanner

Job description

The Christ Hospital Health Network is seeking a detail-oriented Medical Office Scheduler to manage daily patient and physician scheduling using the Practice Management system for labs, tests, and visits. Responsibilities include confirming appointments, EMR data entry, and handling confidential information with discretion.

Coordinate patient check-in/out, verify insurance, collect co-pays, and maintain front desk operations.