Family Medicine Scheduler: Elevate Patient Care & Scheduling

The Christ Hospital Health Network; Loveland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network is seeking a professional Front Desk Clerk to manage patient and physician scheduling, coordinate lab orders, and ensure accurate registration in the EMR system.

Responsibilities include answering calls, greeting visitors, verifying insurance, collecting co-pays, and maintaining a courteous, confidential environment for patients and staff in a fast-paced medical office.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of customer service experience required; medical office experience preferred.
• Strong communication and multitasking abilities; able to protect patient confidentiality.

Responsibilities

• Manage daily patient and physician scheduling using Practice Management system and coordinate labs, tests, and procedures.
• Answer phones, route calls, and handle messages for staff and providers.
• Greet visitors, check-in/out patients, verify insurance coverage, collect co-pays, and update patient records.
• Maintain front desk area, order office supplies, and support EMR data entry and reporting tasks.
• Assist with referrals, pre-certifications, and patient communications while ensuring HIPAA compliance.

Skills

Customer service

Multi-tasking

Communication

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Christ Hospital Health Network is seeking a professional Front Desk Clerk to manage patient and physician scheduling, coordinate lab orders, and ensure accurate registration in the EMR system.

Responsibilities include answering calls, greeting visitors, verifying insurance, collecting co-pays, and maintaining a courteous, confidential environment for patients and staff in a fast-paced medical office.