Medical Office Scheduler: Patient & Provider Coordination

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network in Cincinnati, OH is seeking a front desk/clerical assistant to manage patient check-in, scheduling, and inquiries. You will greet visitors, verify insurance details, collect co-pays, and maintain accurate records in the EMR and Practice Management systems.

The role requires 1–3 years of customer service, a high school diploma, and strong computer skills. You will work with physicians and staff to ensure smooth daily operations and patient satisfaction.

Qualifications

• High School Diploma or equivalent.
• One to three years’ experience in customer service; medical office experience and 1-year scheduling preferred.
• Must pass skills assessment tests and have the following skills: strong verbal and written communication, confidentiality, and basic computer proficiency.
• Knowledge of health insurance coverage and requirements.

Responsibilities

• Answers telephone and directs calls to appropriate staff; takes messages and routes correspondence.
• Greets visitors and patients; assists with check-in/check-out and insurance verification; collects co-pays.
• Maintains cash drawer, logs payments, and balances; prepares deposit slips when needed.
• Verifies referrals and pre-certifications; manages EMR and Practice Management system work queues.
• Orders office supplies; maintains front desk area cleanliness; performs other clerical duties as assigned.

Skills

Customer Service

Communication

HIPAA Knowledge

Education

High School Diploma

Job description

The Christ Hospital Health Network in Cincinnati, OH is seeking a front desk/clerical assistant to manage patient check-in, scheduling, and inquiries. You will greet visitors, verify insurance details, collect co-pays, and maintain accurate records in the EMR and Practice Management systems.

The role requires 1–3 years of customer service, a high school diploma, and strong computer skills. You will work with physicians and staff to ensure smooth daily operations and patient satisfaction.