Patient Care Concierge - Front Desk, General Surgery

EngageMED, Inc.; Hot Springs (AR); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

EngageMED, Inc. seeks a receptionist to support patient intake and front-desk operations. You will handle check-ins, collect copays, verify insurance details, and prepare charts for appointments. The role requires accurate data entry and strong customer service in a busy clinic environment.

Daily tasks include answering calls, scheduling follow-ups, and ensuring compliant documentation within the EMR system. A professional, team-oriented approach is essential.

Competenze

• High school diploma or equivalent required.
• 0–1 year healthcare experience preferred.
• Strong customer service and communication skills.
• Proficient with Microsoft Office Suite and EMR systems.
• Ability to learn clinic procedures and regulatory requirements.

Mansioni

• Perform patient check-in and complete paperwork to ensure admitting efficiency.
• Answer phones and direct calls appropriately.
• Schedule appointments according to office guidelines.
• Obtain patient and insurance information, collect copays and deductibles.
• Prepare charts and input data into the electronic medical record.
• Manage patient check-out, including pricing services and follow-up scheduling.
• Maintain filing and retrieval of registration documents and notices.
• Ensure compliance with clinic policies and regulatory requirements.

Conoscenze

Customer service

Communication

Organizational skills

Time management

Teamwork

Multi-tasking

Professionalism

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office Suite

Internet navigation

Database management

Desktop publishing

Spreadsheet

Graphic presentation packages

Descrizione del lavoro

EngageMED, Inc. seeks a receptionist to support patient intake and front-desk operations. You will handle check-ins, collect copays, verify insurance details, and prepare charts for appointments. The role requires accurate data entry and strong customer service in a busy clinic environment.

Daily tasks include answering calls, scheduling follow-ups, and ensuring compliant documentation within the EMR system. A professional, team-oriented approach is essential.