Medical Front Desk Concierge — Patient Experience & Scheduling

Access Medical Clinic; Valley (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off and company holidays

Vision insurance

Job summary

Access Medical Clinic seeks a friendly Medical Receptionist to greet patients, manage appointments, and coordinate front-d desk operations with professionalism. You will verify insurance, update EMR records, and handle payments while ensuring a warm, efficient patient experience.

This on-site role requires excellent communication, multitasking, and a calm demeanor in a fast-paced environment. Prior medical office experience and a valid driver’s license are preferred, with a commitment to HIPAA

Qualifications

• High school diploma required.
• Experience in a fast-paced, high-volume environment.
• Medical office or EMR experience preferred.
• Strong multitasking, organizational, and computer skills.
• Customer service background.
• Valid driver’s license, auto insurance, and ability to travel.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Skills

EMR experience

Customer service

Computer skills

Multitasking

Organizational skills

Valid driver’s license

Auto insurance

Willingness to travel

Education

High school diploma

Job description

Access Medical Clinic seeks a friendly Medical Receptionist to greet patients, manage appointments, and coordinate front-d desk operations with professionalism. You will verify insurance, update EMR records, and handle payments while ensuring a warm, efficient patient experience.

This on-site role requires excellent communication, multitasking, and a calm demeanor in a fast-paced environment. Prior medical office experience and a valid driver’s license are preferred, with a commitment to HIPAA