Facility Solutions Manager: Client Success Lead

City Wide; Lexington (KY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

120 hours of PTO

Mileage reimbursement

Free dry cleaning

Job summary

City Wide in Lexington, Kentucky is seeking a Facility Solutions Manager to serve as the primary contact for commercial clients, overseeing operations and ensuring service delivery.

The ideal candidate will have 3–5 years of experience in facilities management, exceptional communication skills, and a proactive approach to problem-solving. City Wide offers competitive compensation, benefits, and opportunities for career advancement.

Qualifications

• 3–5 years of experience in facilities or B2B service leadership.
• Confidence in client and contractor communications.
• High level of accountability and organization.

Responsibilities

• Serve as the primary contact for commercial facility clients.
• Manage operations including inspections and service quality.
• Build strong relationships through communication.

Skills

Accountability

Communication

Problem-solving

Organization

Education

High school diploma

Bachelor's degree (preferred)

Tools

CRM system

Job description

City Wide in Lexington, Kentucky is seeking a Facility Solutions Manager to serve as the primary contact for commercial clients, overseeing operations and ensuring service delivery.

The ideal candidate will have 3–5 years of experience in facilities management, exceptional communication skills, and a proactive approach to problem-solving. City Wide offers competitive compensation, benefits, and opportunities for career advancement.