Facility Coordinator: Client Care & Vendor Oversight

Pleasant Valley Corporation

Ohio

In loco

USD 40.000 - 60.000

Tempo pieno

10 giorni fa

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Vantaggi offerti da questo lavoro

Competitive earnings

Comprehensive benefits

Positive work environment

Personal recognition

Development opportunities

Career advancement path

Descrizione del lavoro

Pleasant Valley Corporation, based in Medina, OH, seeks a Facility Coordinator for its nationwide client service team. The role focuses on promptly addressing maintenance requests, resolving issues, and ensuring quality delivery through effective vendor management and meticulous documentation.

Onsite schedule is Mon–Fri, 11:30am–8pm, with a clear path for career advancement within Facilities Management. A supportive culture, comprehensive benefits, and development opportunities accompany the

Competenze

1-3 years of related experience in facilities management or similar.
At least 1 year resolving client issues within facilities management, service business, or customer call center.
Telephone-based customer service experience is required.
Strong computer skills including CRM software, data entry, scheduling, and reporting.

Mansioni

Respond promptly to client maintenance requests and resolve issues through the work order lifecycle.
Manage vendors and subcontractors: create work orders, solicit bids, manage service agreements.
Oversee an average of 50–70 open work orders and close about 5 per day.
Maintain communication with vendors and customers using PVC Connect and Customer Portal.
Follow procedures, monitor vendor performance, and ensure timely service delivery.