Facilities & Soft Services Coordinator

Jones Lang LaSalle Incorporated; Illinois; On-site; USD 71,000 - 76,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated seeks a Soft Services Specialist to support the Soft Services Manager in overseeing contracts for landscape, snow removal, pest control, and sanitation, while ensuring a high-quality client experience and efficient operations.

You will coordinate with vendors and facilities teams, assist with budget analysis, and manage move-related activities from planning to execution. The role requires flexibility for varying hours and strong communication skills.

Qualifications

• Bachelor's degree preferred; Associate's degree in facilities management, business, or related field accepted.
• Minimum 3 years of experience in a corporate environment, with at least 2 years in Facility or Property Administration.
• Proficiency in MS Office, especially Excel, and various information technology tools.
• Strong analytical, organizational, and presentation skills.
• Excellent written and verbal communication abilities.
• Ability to multitask, work under pressure, and manage time effectively without supervision.
• Willingness to work flexible or variable hours, including off-hours, to support seasonal soft services demands such as snow events.

Responsibilities

• Support the Soft Services Manager in monitoring vendor performance for landscape, snow removal, pest control, and sanitation contracts, conducting regular site inspections and tracking compliance.
• Coordinate with vendors, facilities staff, and service providers to ensure minimal disruption to client operations, including security access administration and on/off-boarding protocols.
• Assist the finance team with purchase orders, vendor invoice resolution, monthly finance activities, and budgetary analysis and variance reporting.
• Conduct move-planning meetings with administrators and team managers, and maintain and update move matrices and customer information.
• Coordinate all aspects of moves, including logistics, vendor management, technology relocation, and pre- and post-move follow-ups.
• Serve as primary liaison between teams and move vendors, resolving issues related to lost items, furniture disposal, and seat assignment updates.

Skills

MS Excel

Analytical skills

Organizational skills

Communication (written & verbal)

Education

Bachelor's degree preferred

Associate's degree accepted

Job description

Jones Lang LaSalle Incorporated seeks a Soft Services Specialist to support the Soft Services Manager in overseeing contracts for landscape, snow removal, pest control, and sanitation, while ensuring a high-quality client experience and efficient operations.

You will coordinate with vendors and facilities teams, assist with budget analysis, and manage move-related activities from planning to execution. The role requires flexibility for varying hours and strong communication skills.