Soft Services Lead: Workplace Experience & Facilities

Integral Ltd.; Corvallis (OR); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision care

Paid parental leave

Paid time off & company holidays

Daily pay

Job summary

Jones Lang LaSalle Incorporated in Corvallis, OR is seeking a Soft Services Lead to oversee day-to-day delivery of housekeeping, maintenance, and workplace support across the Corvallis site.

The role partners with facilities, EHS, and vendors to ensure safe, high-quality services, manage budgets, and improve employee experience. Onsite Mon-Fri, with focus on operational excellence and cost efficiency.

Qualifications

• High school diploma or GED equivalent.
• 3+ years of third-party commercial facilities management experience.
• Experience managing service providers and operating budgets.
• Strong communication and stakeholder-management skills.
• Experience with budgets, contracts, KPIs, SLAs, work-order systems and operational reporting.

Responsibilities

• Lead the daily execution and performance of soft services across the Corvallis site.
• Oversee janitorial, waste, mail, pest control, landscaping, and workplace services.
• Ensure service delivery standards are defined, measured, and met.
• Manage supplier relationships and performance against KPIs and SLAs.
• Support budgeting, forecasting, and cost-saving opportunities.
• Coordinate with Facilities, EHS, Security, and Workplace Experience teams.

Skills

Facilities management

Supplier management

Contract management

Budgeting

KPIs & SLAs

Operations oversight

Stakeholder management

Education

High school diploma or GED

Bachelor's degree in hospitality management

Bachelor's degree in business administration

Tools

CMMS

Microsoft Office

Workplace-management software

Collaboration tools

Job description

Jones Lang LaSalle Incorporated in Corvallis, OR is seeking a Soft Services Lead to oversee day-to-day delivery of housekeeping, maintenance, and workplace support across the Corvallis site.

The role partners with facilities, EHS, and vendors to ensure safe, high-quality services, manage budgets, and improve employee experience. Onsite Mon-Fri, with focus on operational excellence and cost efficiency.