Facilities Services Coordinator - Client & Office Ops

BGIS; Seattle (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

BGIS in Seattle, WA is seeking a Facility Services Coordinator to join our facilities management team. You will greet clients, handle calls, manage room bookings, and support site operations to ensure smooth daily activities.

This role emphasizes customer service, administrative duties, work orders, access control, mail, deliveries, and coordinating with vendors. Strong communication and organizational skills are essential.

Qualifications

• Strong experience in a Customer Service Center environment.
• Demonstrated understanding of customer service principles.
• Experience working with internal and external stakeholders.
• Professional telephone manner and client-focused communication.

Responsibilities

• Meet and greet clients and visitors.
• Act as first point of contact for all incoming phone queries and room bookings.
• Assist site management by handling client requests and other duties.
• Escort visitors/contractors as required.
• Manage mail and courier deliveries.
• Support building access provisioning and meeting room needs.
• Data entry, records management, and invoicing receipting.
• Handle work orders and maintain distribution lists.
• Administrative duties as required.

Skills

Customer service

Telephone skills

Stakeholder management

Communication

Tools

Work order system

Job description

BGIS in Seattle, WA is seeking a Facility Services Coordinator to join our facilities management team. You will greet clients, handle calls, manage room bookings, and support site operations to ensure smooth daily activities.

This role emphasizes customer service, administrative duties, work orders, access control, mail, deliveries, and coordinating with vendors. Strong communication and organizational skills are essential.