Facility Services & Operations Coordinator

VetJobs; Glen Allen (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

BGIS in Glen Allen, VA is seeking a Facility Services Coordinator on-site to support client needs, answer calls, manage room bookings, assist the site management team, and coordinate visitor and contractor activities.

A High School/GED is required; strong customer service skills, attention to detail, and proficiency with Word, Excel and Outlook are essential. While not required, experience in a service center environment is a plus.

Qualifications

• Experience in a customer service center environment.
• Strong attention to detail and grammar.
• Proficient in Word, Excel, Outlook and Internet access; good keyboard skills.

Responsibilities

• Meet and greet clients and visitors.
• Act as the first point of contact for all incoming phone queries, managing room bookings.
• Assist the internal site management team as conduit for client requests.
• Assist with visitor/contractor escorts and supervising as required.
• Manage the collection and distribution of internal and external mail & courier deliveries.
• Support in meeting room requirements (room reconfigurations & catering).
• Administration duties as required.
• Invoicing receipting and reconciliation.
• Data entry & records management.
• Work Order management.
• Maintain distribution lists.

Skills

Customer Service

Telephone Etiquette

Data Entry

Administrative Support

Education

High School/GED

Tools

Word

Excel

Outlook

Job description

BGIS in Glen Allen, VA is seeking a Facility Services Coordinator on-site to support client needs, answer calls, manage room bookings, assist the site management team, and coordinate visitor and contractor activities.

A High School/GED is required; strong customer service skills, attention to detail, and proficiency with Word, Excel and Outlook are essential. While not required, experience in a service center environment is a plus.