Facilities Service Coordinator - Client & Operations

Jones Lang LaSalle Incorporated; Bedford (MA); Hybrid; USD 55,000 - 67,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Service Coordinator for an on-site role in Bedford/Cambridge, MA. The position emphasizes completing work orders, visitor management, and joint coordination with facilities teams.

The role requires strong customer service, organizational, and communication skills, plus experience with MS Office and mailroom operations in a corporate environment.

Qualifications

• High School Diploma required.
• Two or more years of relevant experience.
• Experience in commercial real estate facilities/admin support preferred.
• Strong customer service and communication skills.

Responsibilities

• Respond to work orders and ensure KPI compliance with excellent service.
• Coordinate service dates with internal teams and vendors.
• Greet visitors, manage front desk duties, and assist with wayfinding.
• Support office and building maintenance activities and housekeeping tasks.
• Assist onsite mailroom with packages and deliveries and prepare postage.

Skills

Customer service

Organization

Communication

MS Office

Visitor support

Mailroom

Interpersonal skills

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Jones Lang LaSalle Incorporated is seeking a Service Coordinator for an on-site role in Bedford/Cambridge, MA. The position emphasizes completing work orders, visitor management, and joint coordination with facilities teams.

The role requires strong customer service, organizational, and communication skills, plus experience with MS Office and mailroom operations in a corporate environment.