On-Site Facilities Coordinator

Jones Lang LaSalle Incorporated; Burlington (MA); On-site; USD 67,000 - 75,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision care

Paid parental leave

Paid Time Off and Holidays

Early access to earned wages via Daily

Job summary

JLL's facilities team in Boston, MA is seeking a dedicated Facilities Coordinator to provide essential administrative and operational support to the site management team, coordinating vendor activities and maintaining accurate records for day-to-day operations. You will liaise with staff, vendors, and clients while supporting site procedures and tracking KPIs to enable data-driven decisions.

This role also covers front desk operations and mailroom support, contributing to a safe and welcoming

Qualifications

• HS diploma or GED.
• 2 years of admin/ops support experience with strong organizational skills.
• Excellent written and verbal communication with a customer service focus.
• Ability to work onsite full-time Mon-Fri 8am-5pm with occasional overtime.

Responsibilities

• Schedule and coordinate vendor activities, site inspections, and service requests while maintaining accurate records of all interactions and site activities.
• Assist in preparing reports on site operations and vendor performance, tracking and reporting on KPIs to support data-driven decision making.
• Respond to routine inquiries from staff, vendors, and clients with excellent customer service while supporting site procedures and protocols.
• Organize and maintain site documentation, manuals, and coordinate site meetings with relevant materials.
• Provide front desk operations support, greet visitors professionally, and serve as a welcoming first point of contact for the facility.
• Liaison with regional mailroom lead to ensure smooth site operations and provide backup reception and mailroom support as needed.
• Participate in safety and compliance initiatives to promote a safe working environment.

Skills

Organizational skills

Education

HS diploma or GED

Tools

Google Docs

Google Sheets

Facility management software

Job description

JLL's facilities team in Boston, MA is seeking a dedicated Facilities Coordinator to provide essential administrative and operational support to the site management team, coordinating vendor activities and maintaining accurate records for day-to-day operations. You will liaise with staff, vendors, and clients while supporting site procedures and tracking KPIs to enable data-driven decisions.

This role also covers front desk operations and mailroom support, contributing to a safe and welcoming