Facilities Operations & Work-Order Coordinator

Campus Services Group; Greenwich (CT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Benefits

Job summary

The Facilities Coordinator provides administrative and operational support to the school’s Facilities Department, serving as a key contact for work orders, service requests, scheduling, and day-to-day coordination.

This role receives, organizes, prioritizes, and assigns work orders to the appropriate Facilities, Maintenance, Custodial, Grounds, or other designated team members, tracks status, and maintains accurate records to ensure timely, professional service.

Qualifications

• High school diploma or equivalent required; further education preferred.
• Experience with facilities, maintenance, property management, operations, or administration preferred.
• Experience with work order/CMMS/ticketing systems preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Attention to detail and ability to maintain accurate records.
• Ability to prioritize multiple requests and meet deadlines.

Responsibilities

• Receive and review facilities-related work orders and service requests.
• Evaluate requests and route to appropriate department or team member.
• Assign work orders to technicians, custodial, grounds, or others.
• Prioritize requests based on urgency and impact.
• Monitor open work orders and follow up for timely completion.
• Update work order statuses and maintain records.
• Escalate urgent or complex requests to Facilities leadership.
• Identify recurring issues and communicate trends.

Skills

Work Order Management

Scheduling & Coordination

Administrative Support

Dispatching

Customer Service

Microsoft Excel

CMMS / Facilities Management Systems

Vendor Coordination

Organization & Time Management

Problem Solving

Communication

Attention to Detail

Multitasking

Education

High school diploma or equivalent

Associate degree or related education (business administration, facilities management, operations, administration, dispatching)

Tools

CMMS / Work Order Systems

Microsoft Office Suite

Outlook

Job description

The Facilities Coordinator provides administrative and operational support to the school’s Facilities Department, serving as a key contact for work orders, service requests, scheduling, and day-to-day coordination.

This role receives, organizes, prioritizes, and assigns work orders to the appropriate Facilities, Maintenance, Custodial, Grounds, or other designated team members, tracks status, and maintains accurate records to ensure timely, professional service.