Facilities Coordinator

Campus Services Group

Greenwich (CT)

On-site

USD 55,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Paid time off

Paid holidays

Benefits

Job summary

The Facilities Coordinator provides administrative and operational support to the school’s Facilities Department, serving as a key contact for work orders, service requests, scheduling, and day-to-day coordination.

This role receives, organizes, prioritizes, and assigns work orders to the appropriate Facilities, Maintenance, Custodial, Grounds, or other designated team members, tracks status, and maintains accurate records to ensure timely, professional service.

Qualifications

High school diploma or equivalent required; further education preferred.
Experience with facilities, maintenance, property management, operations, or administration preferred.
Experience with work order/CMMS/ticketing systems preferred.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Attention to detail and ability to maintain accurate records.
Ability to prioritize multiple requests and meet deadlines.

Responsibilities

Receive and review facilities-related work orders and service requests.
Evaluate requests and route to appropriate department or team member.
Assign work orders to technicians, custodial, grounds, or others.
Prioritize requests based on urgency and impact.
Monitor open work orders and follow up for timely completion.
Update work order statuses and maintain records.
Escalate urgent or complex requests to Facilities leadership.
Identify recurring issues and communicate trends.

Skills

Work Order Management

Scheduling & Coordination

Administrative Support

Dispatching

Customer Service

Microsoft Excel

CMMS / Facilities Management Systems

Vendor Coordination

Organization & Time Management

Problem Solving

Communication

Attention to Detail

Multitasking

Education

High school diploma or equivalent

Associate degree or related education (business administration, facilities management, operations, administration, dispatching)

Tools

CMMS / Work Order Systems

Microsoft Office Suite

Outlook

Job description

Overview

Facilities Coordinator

Department: FacilitiesReports To: Director of Facilities / Facilities ManagerEmployment Type: Full-Time

Position Summary

The Facilities Coordinator provides administrative and operational support to the school’s Facilities Department and serves as a key point of contact for work orders, service requests, scheduling, and day-to-day departmental coordination.

This position is responsible for receiving, organizing, prioritizing, and assigning work orders to the appropriate Facilities, Maintenance, Custodial, Grounds, or other designated team members. The Facilities Coordinator will monitor the status of requests, follow up on outstanding work, maintain accurate records, and ensure that service requests are addressed in a timely and professional manner.

The ideal candidate is highly organized, detail-oriented, responsive, and comfortable managing multiple priorities in a fast-paced school environment. This individual should have strong communication and administrative skills and be able to work effectively with facilities staff, school administrators, faculty, employees, vendors, and contractors.

Pay Rate

USD $55,000.00 - USD $65,000.00 /Yr.

Available Benefits for All Employees

Competitive salary and benefits package.
Paid time off
Paid holidays
Benefits

Benefits Link

Click here for more benefits information

or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

*Not available in AR.

Responsibilities

Work Order & Service Request Management

Receive and review facilities-related work orders and service requests through the school's designated work order/CMMS system, email, phone, or other communication channels.
Evaluate incoming requests and determine the appropriate department, trade, or team member to handle each request.
Assign work orders to maintenance technicians, custodial staff, grounds personnel, or other appropriate team members.
Prioritize requests based on urgency, safety, operational impact, and school needs.
Monitor open work orders and follow up with assigned employees to ensure timely completion.
Update work order statuses and maintain accurate documentation.
Escalate urgent, overdue, or complex requests to the Facilities Manager or Director of Facilities.
Identify recurring issues and communicate trends to Facilities leadership.

Administrative Support

Provide day-to-day administrative support to the Facilities Department.
Maintain department records, schedules, work order reports, employee information, vendor documentation, and other facilities-related records.
Prepare spreadsheets, reports, schedules, and presentations as needed.
Assist with tracking department expenses, invoices, purchase orders, and service contracts.
Assist with scheduling preventative maintenance, inspections, repairs, and vendor visits.
Maintain calendars and coordinate meetings, appointments, and facilities-related activities.
Assist with maintaining documentation related to building inspections, permits, certifications, and compliance requirements.
Assist Facilities leadership with special projects and departmental initiatives.

Team Coordination

Coordinate daily assignments and communicate priorities to Facilities team members.
Assist with scheduling coverage for maintenance, custodial, grounds, and other facilities functions.
Communicate changes in priorities, schedules, and assignments to the appropriate employees.
Follow up with team members regarding incomplete or outstanding assignments.
Help ensure that work is distributed efficiently based on employee responsibilities, skills, availability, and workload.
Support the Facilities Manager/Director in maintaining an organized and efficient department.

School & Customer Service

Serve as a professional and responsive point of contact for faculty, staff, administrators, and other school personnel regarding facilities requests.
Communicate updates regarding work orders and service requests.
Respond to questions and concerns in a timely and professional manner.
Coordinate communication between school departments and Facilities personnel.
Maintain a customer-service-oriented approach while balancing competing priorities.

Vendor & Contractor Coordination

Assist with scheduling and coordinating vendors and contractors.
Communicate access requirements, schedules, and site information to vendors.
Maintain vendor contact information and service records.
Assist with tracking vendor work orders and ensuring completed work is documented.
Escalate vendor issues or delays to Facilities leadership.

Qualifications

High school diploma or equivalent required; associate degree or additional education in business administration, facilities management, operations, administration, dispatching, or a related field preferred.
2+ years of experience in facilities, maintenance, property management, operations, administration, dispatching, or a related field preferred.
Experience working with work order, CMMS, ticketing, or service request systems preferred.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Strong attention to detail and ability to maintain accurate records.
Ability to prioritize multiple requests and manage competing deadlines.
Strong computer skills, including Microsoft Office, Outlook, Excel, and related administrative systems.
Ability to communicate effectively with employees at all levels of an organization.
Previous experience in a school, university, healthcare, hospitality, property management, or commercial facilities environment is a plus.

Preferred Experience

Candidates with experience in any of the following environments are encouraged to apply: