Facilities Operations Support Specialist

CBRE Group, Inc.; Baton Rouge, Northern (LA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

CBRE Group, Inc. is seeking a Facilities Operations Support Associate in the United States to deliver exceptional customer service and administrative support to a large Business Unit, Facility, or Account.

This role is part of the Contract Quality Management function and focuses on ensuring contractual services are delivered to requirements. You will respond to client inquiries, manage vendor onboarding, review invoices, and coordinate billing while keeping a tight focus on cost control,

Qualifications

• High School Diploma or GED with 3–4 years of job-related experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and numerical skills with attention to detail.
• Ability to evaluate and communicate complex content clearly.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery.
• Understand contract scope and ensure work is carried out accordingly.
• Champion financial and operational systems; identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned work.
• Review invoices, code cost centers, and manage quotations and POs.
• Review and approve maintenance invoices and projects per agreements.
• Respond to inquiries on financial reports (AR, AP, POs).
• Deliver monthly reporting support on contract and business unit reviews.
• Assist in health & safety compliance including HSE reporting and documentation.
• Gather data to identify problems and propose new techniques.
• Support other teams and suggest process improvements.

Skills

Organizational skills

Advanced math skills

Microsoft Office proficiency

Analytical thinking / problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Facilities Operations Support Associate in the United States to deliver exceptional customer service and administrative support to a large Business Unit, Facility, or Account.

This role is part of the Contract Quality Management function and focuses on ensuring contractual services are delivered to requirements. You will respond to client inquiries, manage vendor onboarding, review invoices, and coordinate billing while keeping a tight focus on cost control,