Facilities Operations & Billing Coordinator

CBRE; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

CBRE Facilities Operations Support Associate role provides exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This position is part of the Contract Quality Management function and ensures the delivery of contractual services meets requirements.

Applicants must have a High School Diploma or GED with 3-4 years of experience, strong MS Office skills, and an ability to analyze data and coordinate vendors. On-site work at CBRE is expected.

Qualifications

• High School Diploma or GED with 3-4 years of related experience.
• Competence with a range of processes, procedures, systems within own function.
• Ability to interpret and communicate complex content concisely.

Responsibilities

• Respond to client inquiries and ensure timely service delivery and follow-up.
• Understand contract scope and ensure work is carried out accordingly.
• Be a financial and operational systems champion, suggesting cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review invoices and ensure accurate cost center coding; coordinate billing and quotations.
• Review and approve maintenance invoices and projects per contracts; ensure core outputs.
• Respond to inquiries on financial reports for AR, AP, and open POs.
• Deliver monthly reporting support on Contract and BU reviews.
• Assist in ensuring health and safety compliance and maintain QHSE documentation.
• Gather and analyse data to solve complex problems with little precedent.

Skills

MS Office

Advanced math

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Facilities Operations Support Associate role provides exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This position is part of the Contract Quality Management function and ensures the delivery of contractual services meets requirements.

Applicants must have a High School Diploma or GED with 3-4 years of experience, strong MS Office skills, and an ability to analyze data and coordinate vendors. On-site work at CBRE is expected.