Contract Support & Billing Specialist

CBRE Group, Inc.; Sterling (VA); On-site; USD 48,000 - 64,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to provide exceptional customer service and administrative support for a large Business Unit, Facility, or Account. You will manage contract scope, onboard vendors, review billing, and deliver monthly financial reports to ensure targets are met.

The role emphasizes adherence to health and safety standards and efficient use of MS Office tools. A 3–4 year background in related work is preferred and a strong analytical mindset is valued.

Qualifications

• HS diploma or GED with 3–4 years of related experience.
• Understanding of processes, procedures, systems and concepts within own role.
• Ability to communicate complex content concisely.
• Proficiency with Word, Excel, Outlook and other Office tools.
• Strong organizational skills and inquisitive mindset.
• Solid math skills for percentages, discounts and markups.

Responsibilities

• Respond to client inquiries and ensure timely, high-quality service delivery.
• Understand contract scope and ensure work aligns with it.
• Be a financial and operational systems champion; identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works; manage sub-contractor paperwork.
• Review invoices, code costs, and manage quotations and purchase orders.
• Review and approve maintenance billing invoices and projects per contracts.
• Respond to inquiries on financial reports (AR, AP, open POs).
• Deliver monthly reporting support for Contract and Business Unit Reviews.
• Support HSE compliance and maintain QHSE documentation.
• Gather data to identify problems and suggest process improvements.

Skills

Customer service

Administrative support

Financial systems

Operational systems

Vendor onboarding

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to provide exceptional customer service and administrative support for a large Business Unit, Facility, or Account. You will manage contract scope, onboard vendors, review billing, and deliver monthly financial reports to ensure targets are met.

The role emphasizes adherence to health and safety standards and efficient use of MS Office tools. A 3–4 year background in related work is preferred and a strong analytical mindset is valued.