Facilities & Office Services Specialist

SPS North America Inc.; New York, Northern (NY, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Benefits

Job summary

SPS North America Inc. seeks a reliable Facilities Services Associate to join our team in New York. You will support daily office operations, keep spaces clean and functional, and deliver exceptional service to employees and clients.

The role spans facilities, front desk, and fitness center tasks, with mail handling, package delivery, and event setup as core duties. The position requires 2+ years in a related role, strong communication, and the ability to learn new equipment.

Qualifications

• 2+ years of experience in facilities, office services, mailroom, retail, hospitality, or a similar role.
• Strong communication skills and a customer-first mindset.
• Ability to work both independently and as part of a team.
• Tech comfort: handheld scanners, email, Word/Adobe, messaging tools (Teams/Slack/Google).
• Professional, positive, and reliable attitude.
• Willingness to learn new equipment and maintenance skills (burnishers, auto scrubbers, etc.).
• Ability to stand for long periods.
• Ability to lift 40-50 lbs regularly and push/pull carts up to 60 lbs.
• Capability to bend, kneel, walk, and perform hands-on tasks.
• Manual dexterity for office equipment (phones, copiers, binding tools, etc.).
• Training provided for all responsibilities.
• Duties may change based on business needs.

Responsibilities

• Maintain cleanliness and organization in offices, kitchens, pantries, restrooms, and conference rooms.
• Set up conference rooms and support company events.
• Restock kitchen supplies, pantry items, and copy/printer areas.
• Assist with office moves, basic furniture handling, and equipment inventory.
• Perform simple repairs; report more complex issues to the Facilities Manager.
• Receive, scan, sort, log, and distribute incoming mail and packages.
• Prepare and process outgoing mail.
• Deliver packages throughout the office and maintain accurate tracking records.
• Operate postage and mail-handling equipment.
• Provide coverage in the fitness center as needed.
• Restock towels, clothing, and toiletries.
• Maintain cleanliness of locker rooms, showers, and restrooms.
• Answer phones and support clients at the front desk when needed.
• Assist with copy/print tasks and conference room setup.
• Serve as backup to reception staff.

Skills

2+ years experience

customer-first mindset

team player

tech comfort

Tools

Handheld scanners

Microsoft Word

Adobe

Teams/Slack/Google

Job description

SPS North America Inc. seeks a reliable Facilities Services Associate to join our team in New York. You will support daily office operations, keep spaces clean and functional, and deliver exceptional service to employees and clients.

The role spans facilities, front desk, and fitness center tasks, with mail handling, package delivery, and event setup as core duties. The position requires 2+ years in a related role, strong communication, and the ability to learn new equipment.