Facilities & Mailroom Lead: Office Operations

SPS-North America Opportunities - Not Externally Posted Board; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Benefits package

Job summary

SPS is seeking a Facilities & Mailroom Lead to oversee daily mailroom, facilities, and office support operations in a professional office environment. This hands-on role coordinates mail and package services, facilities requests, conference room support, and office supplies, ensuring efficient service.

The ideal candidate has prior lead experience in mailroom, facilities, or workplace services, with strong communication and customer service skills, capable of managing multiple priorities in a

Qualifications

• Previous lead experience in mailroom, facilities, workplace services, or similar environment.
• Experience with mail, shipping, receiving, facilities, or office support operations.
• Strong leadership, organizational, and problem-solving skills.
• Ability to prioritize multiple assignments and work effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint.
• Experience with a CAFM system or similar work-order/facilities software is a plus.
• Copy and print production experience is a plus.

Responsibilities

• Supervise and support daily mailroom, facilities, and workplace service operations.
• Receive, sort, process, and distribute mail and packages.
• Process inbound/outbound shipments and maintain tracking information.
• Deliver and pick up packages, supplies, equipment, and other materials.
• Coordinate daily work requests and prioritize assignments.
• Manage service requests and track assets using computer systems.
• Set up and reset conference rooms with furniture, supplies, and equipment.
• Maintain shared office spaces to workplace standards.
• Stock and replenish office and general supplies.
• Monitor facilities and equipment and report maintenance needs promptly.
• Support recycling and waste-management activities.
• Coordinate with building management, vendors, and internal teams.

Skills

Lead experience

Facilities management

Office support operations

Customer service

Communication skills

MS Word

Outlook

Excel

PowerPoint

Read floor plans

Tools

CAFM system

Work-order systems

Copy/print equipment

Job description

SPS is seeking a Facilities & Mailroom Lead to oversee daily mailroom, facilities, and office support operations in a professional office environment. This hands-on role coordinates mail and package services, facilities requests, conference room support, and office supplies, ensuring efficient service.

The ideal candidate has prior lead experience in mailroom, facilities, or workplace services, with strong communication and customer service skills, capable of managing multiple priorities in a