Facilities & Guest Experience Specialist

SPS North America Inc.; Seattle (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Career growth

Learning & development

Employee recognition

Paid time off

Referral bonuses

Comprehensive benefits

Job summary

SPS North America Inc. seeks a Client Services Associate to energize our workplace, handling mail, hospitality, and logistics to deliver 5-star service for employees and guests.

You’ll manage mail lifecycles, keep the Business Service Center and conference spaces show-ready, troubleshoot office tech, assist reception, and support moves and inventory while maintaining a professional demeanor.

Qualifications

• Customer-obsessed, every interaction is 5-star service.
• Tech-savvy and quick to learn shipping software.
• Organized and able to pivot from mail sorting to boardroom setup.
• Maintains a polished, professional appearance and demeanor.

Responsibilities

• Handle mail and packages lifecycle with chain-of-custody software.
• Maintain show-ready space: Business Service Center, kitchens, conference rooms.
• Keep MFDs and copy/print equipment running; be first responder for issues.
• Provide backup for reception and concierge; greet guests warmly and professionally.
• Assist with office moves, light maintenance, and inventory management.

Skills

Customer-centric

Tech-savvy

Organized & Agile

Professional demeanor

Education

High School Diploma or equivalent

Tools

MS Office

Package-tracking software

Job description

SPS North America Inc. seeks a Client Services Associate to energize our workplace, handling mail, hospitality, and logistics to deliver 5-star service for employees and guests.

You’ll manage mail lifecycles, keep the Business Service Center and conference spaces show-ready, troubleshoot office tech, assist reception, and support moves and inventory while maintaining a professional demeanor.