F&B Outlet Supervisor – Guest Experience Lead

Sonesta Hotels International Corporation; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company匹 

Paid Vacation & Sick Time

Employee Discounts

Job summary

Sonesta International Hotels in New Orleans is seeking an Outlet Supervisor to oversee daily operations of our Food & Beverage outlets, lead teams, deliver exceptional service, and create memorable guest experiences.

You will work in a fast-paced hospitality environment, coordinating with culinary, stewarding, and events teams, ensuring high standards, proper cash handling, and compliance with safety regulations.

Qualifications

• Experience in restaurant, F&B, hotel, bar, or outlet operations.
• Leadership or supervisory experience within hospitality.
• Strong guest service, communication, and interpersonal skills.

Responsibilities

• Oversee day-to-day restaurant, bar, lounge, and dining operations.
• Coach and supervise Food & Beverage team members for service excellence.
• Maintain high standards for food quality, service, cleanliness, and guest satisfaction.

Skills

Guest service

Leadership

Communication

Team coordination

Multitasking

Tools

POS systems

Job description

Sonesta International Hotels in New Orleans is seeking an Outlet Supervisor to oversee daily operations of our Food & Beverage outlets, lead teams, deliver exceptional service, and create memorable guest experiences.

You will work in a fast-paced hospitality environment, coordinating with culinary, stewarding, and events teams, ensuring high standards, proper cash handling, and compliance with safety regulations.