Guest Experience F&B Supervisor

Hilton; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free meals

Discounted parking

Tuition reimbursement

Go Hilton travel discounts

401(k) retirement plan

EAP (employee assistance)

Job summary

Hilton in New Orleans is seeking a Food & Beverage Supervisor to manage daily restaurant operations and deliver memorable guest experiences. You will supervise shifts, mentor staff, and help drive sales while ensuring compliance with health and safety standards.

The role emphasizes leadership, integrity, and ownership, in a dynamic hospitality environment, with position benefits and growth opportunities within Hilton’s global brand.

Qualifications

• Passion for hospitality and a commitment to guest satisfaction.
• Ability to lead and mentor a team.
• Strong service orientation with attention to detail.

Responsibilities

• Supervise daily restaurant operations: oversee outlet operations, guest service standards, product quality and policies.
• Deliver exceptional guest experiences by monitoring service and addressing issues.
• Guide the team through each shift with scheduling support and mentorship.
• Contribute to revenue growth via marketing initiatives and upselling.
• Uphold health, safety, sanitation and alcohol regulations.

Skills

Guest service

Restaurant supervision

Team leadership

Food & beverage

Upselling

Tools

POS systems

Job description

Hilton in New Orleans is seeking a Food & Beverage Supervisor to manage daily restaurant operations and deliver memorable guest experiences. You will supervise shifts, mentor staff, and help drive sales while ensuring compliance with health and safety standards.

The role emphasizes leadership, integrity, and ownership, in a dynamic hospitality environment, with position benefits and growth opportunities within Hilton’s global brand.