Eyewear Sales & Service Advisor: Growth & Benefits

MyEyeDr; Des Plaines (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Bonuses & commissions (role specific)

Medical and dental coverage

Vision coverage

401(k) with company match

PTO & paid holidays from day one

Associate discounts

Job summary

MyEyeDr. is seeking an Eyewear Consultant to support our doctors and teams in delivering best-in-class vision care. You will learn about eyewear options, assist patients with frame and lens selection, and help explain insurance benefits to ensure a seamless patient experience.

No optical experience is required; training will be provided. Weekend and evening shifts may be required, with compensation ranging from $15.00 to $21.25 per hour depending on location and experience.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required).
• A proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit.
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Skills

Customer service

Sales oriented

Team player

Problem solving

Communication

Job description

MyEyeDr. is seeking an Eyewear Consultant to support our doctors and teams in delivering best-in-class vision care. You will learn about eyewear options, assist patients with frame and lens selection, and help explain insurance benefits to ensure a seamless patient experience.

No optical experience is required; training will be provided. Weekend and evening shifts may be required, with compensation ranging from $15.00 to $21.25 per hour depending on location and experience.