Eyewear Sales & Care Advisor - Bonus Eligible

MyEyeDr.; Silver Spring (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays

Bonuses and commission

Job summary

MyEyeDr. is seeking an Eyewear Consultant to support doctors and teams in delivering high-quality vision care. You will help patients see and look their best, with training provided to learn eyewear options, frame and lens selection, and insurance explanations.

No optical experience is required to start; weekend and evening shifts may be required. You’ll join a collaborative team focused on exceptional patient experiences and growth within a purpose-driven organization.

Qualifications

• Experience in a customer facing or sales position (Retail, Hospitality or Optical field preferred, but not required).
• A proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a 'can do' attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales

Product knowledge

Team collaboration

Job description

MyEyeDr. is seeking an Eyewear Consultant to support doctors and teams in delivering high-quality vision care. You will help patients see and look their best, with training provided to learn eyewear options, frame and lens selection, and insurance explanations.

No optical experience is required to start; weekend and evening shifts may be required. You’ll join a collaborative team focused on exceptional patient experiences and growth within a purpose-driven organization.