Eyewear Sales Advisor & Patient Care Specialist

MyEyeDr; Saint John (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare by supporting doctors and teams who help patients see, look, and be their best. No optical experience? Training provided to learn about eyewear, lenses, and insurance benefits.

You will assist patients in frame and lens selection, educate on product lines, and help meet office goals while building trust. Weekend/evening shifts required in a collaborative team.

Qualifications

• Experience in a customer facing or sales related position.
• Proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a 'can do' attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales experience

Team player

Problem solving

Willing to learn

Job description

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare by supporting doctors and teams who help patients see, look, and be their best. No optical experience? Training provided to learn about eyewear, lenses, and insurance benefits.

You will assist patients in frame and lens selection, educate on product lines, and help meet office goals while building trust. Weekend/evening shifts required in a collaborative team.