Eyewear Fitting & Sales Specialist

Vsp-Visio; Reno (NV); On-site; USD 33,000 - 44,000; Full time

Job summary

VSP Vision in Reno, NV is seeking an Optician 2 to help customers find eyeglasses and contact lenses that best match their needs, following the optometrist’s prescription. You will deliver high-quality service while guiding patients through frame and lens options in a fast-paced setting.

The role requires 1–2 years of related experience, basic MS Office skills, and strong communication abilities. This is a full-time, on-site position with opportunities to support patient satisfaction and

Qualifications

• One to two years of experience in a related field.
• State licensure or certification by a nationally recognized optician association, if required by state.
• Working knowledge of MS Office package.
• Demonstrated ability to successfully perform multiple tasks in a fast-paced environment.
• Excellent interpersonal and rapport-building skills.
• Effective verbal and written communication.

Responsibilities

• Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist
• Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription
• Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features
• Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear
• Ensure correct pricing and realistic delivery time quotes to patients
• Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members
• Clean and merchandise display daily, always displaying effective merchandise
• Assist with insurance billing and processing orders
• Document all patient communication in patient records within practice software system
• Work on special projects and perform other related duties as assigned or requested

Skills

Interpersonal skills

Verbal communication

Written communication

Multitasking

Problem solving

Negotiation

Education

State licensure/certification by optician association

Tools

MS Office

Job description

VSP Vision in Reno, NV is seeking an Optician 2 to help customers find eyeglasses and contact lenses that best match their needs, following the optometrist’s prescription. You will deliver high-quality service while guiding patients through frame and lens options in a fast-paced setting.

The role requires 1–2 years of related experience, basic MS Office skills, and strong communication abilities. This is a full-time, on-site position with opportunities to support patient satisfaction and