Eyewear Specialist & Optician — Customer Care Pro

ADP, Inc.; Sparks (NV); On-site; USD 22,000 - 29,000; Full time

Job summary

VSP Vision in Sparks, NV is looking for an eyewear sales associate to help patients find the best eyeglasses and contacts while delivering high-quality care.

You will assist with frame selection, take measurements, and coordinate with the optometrist's prescription, ensuring accurate pricing and timely delivery.

This full-time role requires 1-2 years of related experience and state licensure may be required; strong communication and multitasking are essential.

Qualifications

• 1-2 years of related experience.
• State licensure or certification as an optician if required.
• Proficiency with MS Office.
• Excellent verbal and written communication.
• Strong interpersonal skills and ability to multitask.
• Ability to document patient interactions in the practice software.

Responsibilities

• Assist customers in eyewear selection and measurements.
• Provide eyewear recommendations based on prescription.
• Ensure accurate pricing and delivery quotes.
• Merchandise display and store cleanliness.
• Assist with insurance billing and orders.
• Document patient communications in the system.

Skills

MS Office

Verbal communication

Written communication

Interpersonal skills

Multitasking

Customer service

Education

Optician license/certification (state dependent)

Job description

VSP Vision in Sparks, NV is looking for an eyewear sales associate to help patients find the best eyeglasses and contacts while delivering high-quality care.

You will assist with frame selection, take measurements, and coordinate with the optometrist's prescription, ensuring accurate pricing and timely delivery.

This full-time role requires 1-2 years of related experience and state licensure may be required; strong communication and multitasking are essential.