Eyewear Stylist & Fitting Expert

VSP Ventures; Mountain View (CA); Hybrid; USD 27,000 - 34,000; Full time

Job summary

VSP Vision in Mountain View, CA is seeking an Optician 2 to help customers find eyeglasses and contact lenses that best match their needs while delivering the highest levels of quality and care.

The role involves interpreting prescriptions, measuring, assisting with frame and lens choices, and ensuring accurate pricing and timely delivery while providing friendly, informed service to every patient.

Qualifications

• 1-2 years of experience in the optical field.
• State licensure or certification as an optician if required by state.
• Working knowledge of MS Office is preferred.
• Strong communication and customer service skills are essential.
• Ability to assist with insurance processing and billing.

Responsibilities

• Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations for eyewear following the prescription.
• Attract and retain customers by delivering exceptional customer service and promoting patient satisfaction.
• Assist customers in frame selection and coordinate frames with measurements and prescriptions.
• Recommend lenses, coatings, and frames to suit customer needs and features.
• Take measurements, assist patients with adjustments, and dispense eyewear.
• Provide accurate pricing and delivery quotes to patients.
• Maintain positive relationships with team members and communicate effectively.
• Clean and merchandise display areas daily and ensure product visibility.
• Document all patient communication in the practice software and assist with orders.

Skills

Customer service

Optical measurements

Frame selection

Prescription interpretation

Insurance processing

Education

Optician licensure

Tools

MS Office

Job description

VSP Vision in Mountain View, CA is seeking an Optician 2 to help customers find eyeglasses and contact lenses that best match their needs while delivering the highest levels of quality and care.

The role involves interpreting prescriptions, measuring, assisting with frame and lens choices, and ensuring accurate pricing and timely delivery while providing friendly, informed service to every patient.