Optician II — Customer-Centric Eyewear Expert

VSP Vision; Medford (OR); On-site; USD 38,000 - 52,000; Full time

Job summary

VSP Vision in Medford, OR is seeking an eyewear specialist to help customers find eyeglasses and contact lenses that best match their prescriptions, while delivering high quality care. You will assist with frame selection, take measurements, and ensure accurate pricing and delivery timelines.

The role emphasizes exceptional customer service, multitasking in a fast-paced setting, and maintaining thorough patient records. Experience in eyewear sales and MS Office is preferred.

Qualifications

• One to two years of experience in a related field.
• State licensure or certification by a nationally recognized optician association as an optician, if required by state.
• Working knowledge of MS Office package.
• Demonstrated ability to perform multiple tasks in a fast-paced environment.
• Excellent verbal and written communication to document customer situations.

Responsibilities

• Help customers find eyeglasses and contact lenses that match prescriptions.
• Deliver recommendations for eyewear needs following the optometrist's prescription.
• Provide exceptional customer service to attract and retain customers.
• Assist with selection of frames and coordinate with measurements and prescription.
• Recommend lenses, coatings, and frames to suit customer needs and features.

Skills

Customer service

Communication

Multi-tasking

Interpersonal skills

Problem solving

Detail oriented

Education

State optician licensure

Tools

MS Office

Job description

VSP Vision in Medford, OR is seeking an eyewear specialist to help customers find eyeglasses and contact lenses that best match their prescriptions, while delivering high quality care. You will assist with frame selection, take measurements, and ensure accurate pricing and delivery timelines.

The role emphasizes exceptional customer service, multitasking in a fast-paced setting, and maintaining thorough patient records. Experience in eyewear sales and MS Office is preferred.