Eyewear Specialist & Fit Expert

VSP Vision; Buena Park (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

VSP Vision seeks an on-site eyeglass specialist to help customers find the best eyewear solutions while delivering high-quality care. You will assist with frame selections, measurements, and dispensing eyewear, ensuring accurate pricing and timely delivery quotes.

The role emphasizes exceptional customer service, product knowledge, and effective communication to enhance patient satisfaction and retention. Prior experience in optical services is preferred.

Qualifications

• One to two years of experience in a related field.

Responsibilities

• Help customers find eyeglasses and contact lenses that best match their needs.
• Deliver exceptional customer service to attract and retain customers.
• Assist customers in selecting frames and coordinate with measurements and prescriptions.
• Recommend lenses, coatings, and frames to suit customer needs and occupations.
• Take measurements and dispense eyewear.
• Ensure accurate pricing and realistic delivery quotes.
• Document patient communications in the practice software.
• Assist with insurance billing and processing orders.

Skills

Customer service

Eyewear sales

Communication

Tools

MS Office

Job description

VSP Vision seeks an on-site eyeglass specialist to help customers find the best eyewear solutions while delivering high-quality care. You will assist with frame selections, measurements, and dispensing eyewear, ensuring accurate pricing and timely delivery quotes.

The role emphasizes exceptional customer service, product knowledge, and effective communication to enhance patient satisfaction and retention. Prior experience in optical services is preferred.