Eyewear Experience Specialist

joinaegvision; Mars (PA); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking an Optician to provide expert eyewear solutions and exceptional patient care. You will guide patients in selecting frames and lenses, ensure proper fit and accurate dispensing, and contribute to a high-quality patient experience.

The role combines technical dispensing with outstanding customer service and knowledge of insurance and warranties. Join a team that values leadership development, collaboration, and continuous learning, with opportunities for internal growth and a

Qualifications

• High school diploma or GED required; ABO/NCLE preferred.
• ASSIST patients in eyewear selection and explain options.
• Experience as an optician is strongly preferred; HIPAA awareness is beneficial.

Responsibilities

• Assist patients in selecting frames, lenses, and treatments to fit prescription and lifestyle.
• Explain and up-sell products and services while ensuring patient satisfaction.
• Take and interpret prescriptions, enter data into the EHR/ALE system, and track orders.
• Educate patients on lens care, warranties, and coverage details.
• Ensure proper frame fit, lens type, coatings, and frame adjustments for comfort.

Skills

Customer service

Communication skills

Sales experience

Attention to detail

Manual dexterity

Education

High School or GED

ABO/NCLE preferred

Tools

Lensometer

Pupilometer

PD sticks

Frame warmer

Pliers

Wrench

EHR/ALE system

Job description

AEG is seeking an Optician to provide expert eyewear solutions and exceptional patient care. You will guide patients in selecting frames and lenses, ensure proper fit and accurate dispensing, and contribute to a high-quality patient experience.

The role combines technical dispensing with outstanding customer service and knowledge of insurance and warranties. Join a team that values leadership development, collaboration, and continuous learning, with opportunities for internal growth and a