Eyewear Experience Specialist

joinaegvision

Mars (PA)

On-site

USD 40,000 - 62,000

Full time

3 days ago
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Benefits offered by this job

401(k) with Match
Medical/Dental/Vision/Life/STD/LTD
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays

Job summary

AEG is seeking an Optician to provide expert eyewear solutions and exceptional patient care. You will guide patients in selecting frames and lenses, ensure proper fit and accurate dispensing, and contribute to a high-quality patient experience.

The role combines technical dispensing with outstanding customer service and knowledge of insurance and warranties. Join a team that values leadership development, collaboration, and continuous learning, with opportunities for internal growth and a

Qualifications

  • High school diploma or GED required; ABO/NCLE preferred.
  • ASSIST patients in eyewear selection and explain options.
  • Experience as an optician is strongly preferred; HIPAA awareness is beneficial.

Responsibilities

  • Assist patients in selecting frames, lenses, and treatments to fit prescription and lifestyle.
  • Explain and up-sell products and services while ensuring patient satisfaction.
  • Take and interpret prescriptions, enter data into the EHR/ALE system, and track orders.
  • Educate patients on lens care, warranties, and coverage details.
  • Ensure proper frame fit, lens type, coatings, and frame adjustments for comfort.

Skills

Customer service
Communication skills
Sales experience
Attention to detail
Manual dexterity

Education

High School or GED
ABO/NCLE preferred

Tools

Lensometer
Pupilometer
PD sticks
Frame warmer
Pliers
Wrench
EHR/ALE system

Job description

AEG is seeking an Optician to provide expert eyewear solutions and exceptional patient care. You will guide patients in selecting frames and lenses, ensure proper fit and accurate dispensing, and contribute to a high-quality patient experience.

The role combines technical dispensing with outstanding customer service and knowledge of insurance and warranties. Join a team that values leadership development, collaboration, and continuous learning, with opportunities for internal growth and a

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