Eye Surgery Coordinator: Scheduling & Patient Care

SightMD; Town of Smithtown (NY); Presencial; USD 71 635 000 - 89 544 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Prescription Drug Coverage

Company Paid Term Life Insurance & Lon

Supplemental Insurance Benefits

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Paid Holidays

Resumo da oferta

SightMD is seeking a Surgical Coordinator to manage scheduling, coordination, and communication of all surgical procedures. You will work closely with surgeons, patients, and insurance providers to ensure smooth operations and optimal patient care.

Responsibilities include confirming surgery dates, preparing pre- and post-operative instructions, coordinating appointments with ASCs, handling documentation and insurance verifications, and maintaining HIPAA compliance.

Qualificações

• High School diploma or equivalent.
• One (1) year of experience as a medical receptionist with knowledge of insurance verification and authorizations.
• Strong understanding of medical terminology and surgical procedures.
• Proficiency with office software and electronic health record (EHR) systems.

Responsabilidades

• Serve as the primary point of contact for patients, addressing inquiries related to surgical preparation.
• Confirm surgery dates and provide patients with detailed pre-operative and post-operative instructions.
• Arrange patient transportation for surgical procedures or related appointments when needed.
• Address patient concerns and questions both before and after surgical procedures.
• Schedule surgeries and coordinate pre-operative and post-operative appointments, including those with ambulatory surgery centers (ASCs) and surgeons.
• Ensure all required pre-operative documentation—such as consent forms, medical history, and lab results—are collected, reviewed, and accurately documented.
• Prepare surgical folders and gather all necessary paperwork to ensure completeness and accuracy prior to procedures.
• Coordinate pre-operative testing and review medication lists to ensure alignment with surgical protocols.
• Confirm all critical details related to surgical procedures, including scheduling, insurance verification, medical clearances, authorizations, and consent forms.
• Update the surgical schedule regularly to reflect any changes or adjustments.
• Communicate with insurance providers to verify coverage and obtain necessary authorizations for procedures.
• Verify insurance coverage, collect co-pays and surgical fees, and reconcile patient balances.
• Collaborate with the billing department to ensure accurate recording and processing of charges.
• Act as a liaison between surgeons, anesthesiologists, nursing staff, and other healthcare professionals to ensure all surgical requirements are fulfilled.
• Ensure availability and proper functioning of all necessary surgical equipment and supplies.
• Maintain and manage patient records, ensuring accuracy and confidentiality.
• Utilize MD Prospects to track and manage patient leads.
• Monitor and respond to work emails and utilize shared tools like Google Drive to stay informed during the workday.
• Actively participate in continuing education by attending relevant classes or webinars and staying current with industry best practices.
• Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.
• Perform additional duties as assigned by the supervisor.

Conhecimentos

Organizational skills

Communication skills

Problem-solving

Customer service

Formação académica

High School diploma or equivalent

Associate’s degree in healthcare administration, nursing, or related field

Ferramentas

EHR systems

Office software

Descrição da oferta de emprego

SightMD is seeking a Surgical Coordinator to manage scheduling, coordination, and communication of all surgical procedures. You will work closely with surgeons, patients, and insurance providers to ensure smooth operations and optimal patient care.

Responsibilities include confirming surgery dates, preparing pre- and post-operative instructions, coordinating appointments with ASCs, handling documentation and insurance verifications, and maintaining HIPAA compliance.