Eye Exam Technician: Patient Care & Data Flow

Warby Parker; Burlington (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k)

Paid sick leave

Paid Holidays

Free eyewear

Employee Stock Purchase Plan

EAP

Parental leave

Training and development

Job summary

Warby Parker seeks an Optometric Technician to work with our optometrists in stores, delivering a stellar patient experience. You will assist with pre-testing, eye exams, contact lens training, and data collection while maintaining organized records in a fast-paced retail setting.

Excellent multitasking, compassion, and tech fluency are essential. Training others, HIPAA/privacy compliance, and collaboration with store teams complete the role. Full-time positions include comprehensive benefits.

Qualifications

• 1+ years in a medical environment supporting doctors
• Strong patient care and communication skills
• Ability to learn and use medical applications quickly
• Experience with eye exams and contact lens training is a plus

Responsibilities

• Act as liaison between doctor and patient and build rapport
• Perform preliminary data collection during eye exams
• Support in-person and video-assisted eye exam appointments
• Deliver insertion/removal training for contact lenses
• Manage appointment flow and ensure accurate data records
• Assist with reports and maintain sterile exam rooms

Skills

Patient care

Team collaboration

Multitasking

Technology proficiency

HIPAA/privacy compliance

Education

Optometric Technician training

CPOT certification

Tools

EMR systems

Retinal cameras

Job description

Warby Parker seeks an Optometric Technician to work with our optometrists in stores, delivering a stellar patient experience. You will assist with pre-testing, eye exams, contact lens training, and data collection while maintaining organized records in a fast-paced retail setting.

Excellent multitasking, compassion, and tech fluency are essential. Training others, HIPAA/privacy compliance, and collaboration with store teams complete the role. Full-time positions include comprehensive benefits.