Eye Care Technician — Fast-Paced Optometry Support

Warby Parker; West Palm Beach (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Warby Parker is seeking an Optometric Technician to work with our Optometrists in a fast-paced, high-volume store environment. You will assist with patient flow, perform pre-testing, and support contact lens training to ensure a stellar eye exam experience.

You will collect data, help with video-assisted exams where available, and maintain accurate records while upholding HIPAA/privacy standards. Prior medical office experience is a plus, and strong teamwork is essential.

Qualifications

• Experience in a medical environment is preferred.
• Excellent patient-facing communication and interpersonal skills.
• Ability to balance multiple tasks in a fast-paced setting.

Responsibilities

• Act as primary liaison between doctor and patient to ensure a positive exam experience.
• Collect preliminary clinical data (autorefraction, visual acuity, eye pressure, pupil testing, etc.).
• Support in-person and video-assisted eye exams when available.
• Provide insertion/removal training for contact lenses and train teammates as directed.
• Assist with appointment flow, confirmations, and follow-up to ensure smooth patient experience.
• Maintain organized exam room, restock supplies, and ensure cleanliness and calibration of equipment.
• Support reporting to medical professionals as needed and assist with record-keeping.
• Ensure HIPAA/privacy compliance and adherence to policies.

Skills

Patient care

Multitasking

Communication

Compassionate approach

Tools

G Suite

Electronic health records

Job description

Warby Parker is seeking an Optometric Technician to work with our Optometrists in a fast-paced, high-volume store environment. You will assist with patient flow, perform pre-testing, and support contact lens training to ensure a stellar eye exam experience.

You will collect data, help with video-assisted exams where available, and maintain accurate records while upholding HIPAA/privacy standards. Prior medical office experience is a plus, and strong teamwork is essential.