Eye Care Patient Experience & Scheduling Coordinator

Rosin Eyecare; Coventry (RI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus program

Commission plan

Health care

Retirement savings

Paid time off

Job summary

Coventry Eye Care & Associates is seeking a full-time administrative assistant to coordinate daily front-desk operations, greet patients, and schedule appointments. The role supports doctors, staff, and patients to ensure a smooth patient experience and efficient practice flow.

The candidate should have healthcare office experience, strong customer service, and solid organization skills, with availability for weekends or evenings as needed. A positive, professional demeanor is essential.

Qualifications

• High School diploma or equivalent required.
• 2+ years of office experience in healthcare.
• Strong customer service and communication skills.
• Ability to organize and solve problems.
• Good listening skills and attention to detail.
• Familiarity with in-store technology is a plus.

Responsibilities

• Greet patients and manage front-desk flow.
• Schedule appointments and coordinate visits.
• Process financial transactions and insurance entries.
• Maintain patient confidentiality and HIPAA compliance.
• Support office operations and inventory as needed.
• Assist team with miscellaneous administrative duties.

Skills

Customer service

Communication

Problem solving

Organization

Active listening

Education

High School diploma or equivalent

Tools

POS systems

Patient records

Office software

Job description

Coventry Eye Care & Associates is seeking a full-time administrative assistant to coordinate daily front-desk operations, greet patients, and schedule appointments. The role supports doctors, staff, and patients to ensure a smooth patient experience and efficient practice flow.

The candidate should have healthcare office experience, strong customer service, and solid organization skills, with availability for weekends or evenings as needed. A positive, professional demeanor is essential.