Eye Care Patient Care Coordinator & Scheduling Pro

Affinity Eye Care; Lincoln (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

Affinity Eye Care seeks a Patient Care Coordinator to manage front desk operations, patient flow, and coordination across care teams. You will greet patients, answer calls, and schedule appointments while supporting provider calendars and insurance verification.

The role focuses on proactive communication, accurate data entry in EMR, and collaboration with clinicians to deliver a seamless patient experience. On-site, full-time position with benefits offered.

Qualifications

• Must have high school diploma or equivalent.
• Strong organizational and multi-tasking abilities.
• Excellent verbal and written communication for patient interactions.

Responsibilities

• Greet patients and serve as primary contact.
• Answer calls and manage emails professionally.
• Schedule and optimize provider calendars; manage cancellations and reschedules.
• Verify insurance eligibility and enter patient data into EMR.
• Communicate insurance coverage and patient financial responsibility.
• Prepare patient charts and documentation ahead of visits.
• Track charges, co-pays, and payments in EMR; assist with billing.

Skills

Communication

Organization

Team collaboration

Patient-centered service

Confidentiality

Education

High school diploma or equivalent

Tools

EMR / Practice management systems

Job description

Affinity Eye Care seeks a Patient Care Coordinator to manage front desk operations, patient flow, and coordination across care teams. You will greet patients, answer calls, and schedule appointments while supporting provider calendars and insurance verification.

The role focuses on proactive communication, accurate data entry in EMR, and collaboration with clinicians to deliver a seamless patient experience. On-site, full-time position with benefits offered.