Eye Care Patient Experience Coordinator

VSP Vision; Sacramento (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

VSP Vision is seeking a dedicated front desk/administrative support professional in Sacramento, CA. You will welcome patients, manage check-in/check-out, document records, and coordinate scheduling to ensure smooth patient flow throughout the eye care experience.

Role requires 1–2 years of admin experience, solid MS Office skills, and excellent verbal and written communication. The position emphasizes confidentiality, teamwork with doctors and staff, and handling multiple tasks in a dynamic

Qualifications

• 1–2 years of administrative experience required.
• Strong MS Office skills (Word, Excel, Outlook).
• Excellent verbal and written communication abilities.
• Strong interpersonal and rapport-building skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to ask relevant questions to identify needs.
• Comfort with documenting patient information and handling confidential data.
• Ability to work in a team and coordinate with doctors and staff.

Responsibilities

• Warmly greet patients and manage check-in/check-out.
• Document patient information and update records.
• Answer calls, emails, and faxes; respond promptly to inquiries.
• Maintain organized front desk and patient files.
• Coordinate scheduling and prepare charts for appointments.
• Perform administrative tasks and support other departments as needed.

Skills

Administrative experience

MS Office

Verbal communication

Written communication

Interpersonal skills

Customer service

Tools

MS Office

Job description

VSP Vision is seeking a dedicated front desk/administrative support professional in Sacramento, CA. You will welcome patients, manage check-in/check-out, document records, and coordinate scheduling to ensure smooth patient flow throughout the eye care experience.

Role requires 1–2 years of admin experience, solid MS Office skills, and excellent verbal and written communication. The position emphasizes confidentiality, teamwork with doctors and staff, and handling multiple tasks in a dynamic