Eye Care Front Desk & Patient Services Specialist

TOTAL VISION LLC; San Diego (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

TOTAL VISION LLC is hiring for a full-time front desk role at TV UTC Regents in San Diego, CA. You will greet patients, manage check-in, answer phones, schedule visits, and verify insurance eligibility in a busy optometry practice.

The position requires a high school diploma; ophthalmic/optometric experience is a plus. You will maintain desk organization, assist with chart prep, and support daily operations. Salary is hourly, with potential bonuses depending on performance.

Qualifications

• High school diploma or equivalent.
• Experience in Ophthalmic/Optometric/medical industry is a plus but not required.

Responsibilities

• Warmly greet incoming patients and complete check-in.
• Answer phones and schedule appointments per doctor preferences.
• Verify insurance eligibility for patients and assist with claims as needed.
• Enter routing slips and documents into the EHR system.
• Confirm and reschedule next day appointments and use recall system.

Skills

Flexibility

Patient rapport

Strong communication

Multitasking

Automation systems

Education

High school diploma

Job description

TOTAL VISION LLC is hiring for a full-time front desk role at TV UTC Regents in San Diego, CA. You will greet patients, manage check-in, answer phones, schedule visits, and verify insurance eligibility in a busy optometry practice.

The position requires a high school diploma; ophthalmic/optometric experience is a plus. You will maintain desk organization, assist with chart prep, and support daily operations. Salary is hourly, with potential bonuses depending on performance.