Eye Care Front Desk & Patient Experience Coordinator

VSP Ventures; Cameron Park, Northern (CA, KY); Hybrid; USD 35,000 - 38,000; Full time

Job summary

VSP Ventures in El Dorado Hills, CA is seeking a Full-Time Administrative Assistant at our Optometric CTR to deliver a high-quality patient experience and support efficient front-desk operations.

You will welcome patients, manage check-in/check-out, document patient information, collect payments, answer inquiries by phone, email or fax, schedule appointments, and maintain accurate records with confidentiality in a fast-paced environment.

Qualifications

• 1-2 years of administrative experience with at least one year providing administrative support.
• Ability to perform multiple tasks in a fast-paced environment.
• Working knowledge of MS Office package.
• Effective verbal and written communication skills.

Responsibilities

• Welcomes patients, checks in/out, and prioritizes patient satisfaction.
• Documents patient information, updates records, and collects payments.
• Answers and triages inquiries via phone, email, and fax.
• Maintains patient records and confidentiality.
• Schedules appointments and prepares charts for scheduled patients.
• Performs administrative duties such as reports and release of records.
• Keeps front desk organized and supports other departments as needed.

Skills

Administrative support

MS Office

Communication

Multitasking

Tools

MS Office

Job description

VSP Ventures in El Dorado Hills, CA is seeking a Full-Time Administrative Assistant at our Optometric CTR to deliver a high-quality patient experience and support efficient front-desk operations.

You will welcome patients, manage check-in/check-out, document patient information, collect payments, answer inquiries by phone, email or fax, schedule appointments, and maintain accurate records with confidentiality in a fast-paced environment.