Eye Care Patient Experience Coordinator

Vsp-Visio; Elgin (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

VSP Vision in Elgin, TX is seeking an Administrative Assistant for a full-time on-site role to deliver a high-quality patient experience from check-in to check-out.

You will document patient information, manage records, coordinate scheduling, and respond to inquiries by phone, email, and fax, ensuring confidentiality and accuracy. Strong MS Office skills and 1–2 years of admin experience are required, along with excellent verbal and written communication.

Qualifications

• 1–2 years of administrative experience in a fast-paced environment.
• Proficient in MS Office and general office software.
• Strong verbal and written communication skills with attention to detail.
• Ability to manage multiple tasks and prioritize workload.
• Excellent interpersonal skills and customer service orientation.

Responsibilities

• Greet patients and manage check-in/check-out processes to ensure a smooth flow.
• Document patient information, update records, and process payments.
• Answer and triage inquiries via phone, email, and fax in a timely manner.
• Maintain secure and organized patient files and confidentiality.
• Coordinate scheduling to optimize patient flow and prepare charts for appointments.
• Perform front desk administrative tasks and assist other departments as needed.

Skills

Administrative experience

MS Office

Verbal communication

Written communication

Multi-tasking

Customer service

Tools

MS Office

Job description

VSP Vision in Elgin, TX is seeking an Administrative Assistant for a full-time on-site role to deliver a high-quality patient experience from check-in to check-out.

You will document patient information, manage records, coordinate scheduling, and respond to inquiries by phone, email, and fax, ensuring confidentiality and accuracy. Strong MS Office skills and 1–2 years of admin experience are required, along with excellent verbal and written communication.