Eye Care Concierge & Scheduling Specialist

Total-Vision-5; Milpitas (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Total Vision LLC seeks an organized, patient-focused front desk professional to support busy optometry practices in California. You will warmly greet patients, manage check-in, answer phones, schedule appointments, and verify insurance eligibility while using standard EHR systems.

Ideal candidates have a high school diploma and strong communication skills. Experience in ophthalmic/medical settings is a plus; ability to multi-task in a fast-paced environment is essential.

Qualifications

• High school diploma, GED or equivalent.
• Experience in Ophthalmic/Optometric/medical industry is a plus but not required.
• Strong communication skills in a fast-paced environment.

Responsibilities

• Warmly greet incoming patients and complete check-in.
• Handle front-desk admin tasks: phones, scheduling, messages.
• Verify insurance eligibility for patients and audit claims.
• Scan and enter documents into EHR; manage routing slips.

Skills

Customer service

Multi-tasking

Communication

EHR software

Insurance verification

Education

High school diploma

Job description

Total Vision LLC seeks an organized, patient-focused front desk professional to support busy optometry practices in California. You will warmly greet patients, manage check-in, answer phones, schedule appointments, and verify insurance eligibility while using standard EHR systems.

Ideal candidates have a high school diploma and strong communication skills. Experience in ophthalmic/medical settings is a plus; ability to multi-task in a fast-paced environment is essential.