Eye Care Concierge: Patient Experience Coordinator

Luxottica; Downers Grove (IL); On-site; USD 26,000 - 33,000; Full time

Job summary

Rosin Eyecare Downers Grove is seeking a Patient Care Coordinator to support daily clinic operations and deliver an exceptional patient experience.

You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and maintain accurate records. This full-time role requires occasional evenings and weekends to meet patient needs; pay ranges from $18.66 to $24.17 per hour, with a comprehensive benefits package.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.

Responsibilities

• Greet patients promptly and answer calls in a courteous manner.
• Schedule appointments and manage patient flow to keep providers on track.
• Record and update financial information, collect patient charges and process third-party claims.
• Keep office systems and supplies organized; maintain HIPAA confidentiality.

Skills

Customer service

Communication

Problem solving

Organization

Listening

Education

High School diploma or equivalent

Tools

POS systems

Patient records software

Healthcare software

Job description

Rosin Eyecare Downers Grove is seeking a Patient Care Coordinator to support daily clinic operations and deliver an exceptional patient experience.

You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and maintain accurate records. This full-time role requires occasional evenings and weekends to meet patient needs; pay ranges from $18.66 to $24.17 per hour, with a comprehensive benefits package.