Vision Care Patient Concierge

Rosin Eyecare; Aurora (IL); Vor Ort; USD 34.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plan

Paid time off

Zusammenfassung

Rosin Eyecare is seeking a detail-oriented office administrator to support daily clinic operations, greet patients, manage schedules, and assist with billing and insurance processes. The role emphasizes superior customer service and accurate data handling.

The position requires strong communication skills, organization, and the ability to work occasional evenings and weekends to meet patient needs. Rosin Eyecare is part of EssilorLuxottica, offering growth opportunities in a health-conscious

Qualifikationen

• High School diploma or equivalent.
• 2+ years of office experience in a healthcare setting.
• Strong customer service and communication skills.
• Strong listener and problem-solving abilities.
• Good organization and time management.

Aufgaben

• Greets patients and answers calls promptly to support smooth operations.
• Schedules appointments and coordinates with clinicians to optimize time and room usage.
• Notifies staff of patient arrivals and delays to maintain on-time service.
• Records and updates financial information, processes charges, and handles claims where needed.
• Maintains office inventory and ensures supplies are stocked.
• Protects patient confidentiality per HIPAA and complies with policies.
• Supports insurance eligibility verification and billing processes.
• Ensures office systems and a safe environment are maintained.

Kenntnisse

Customer service

Communication

Problem solving

Organization

Attention to detail

Ausbildung

High School diploma or equivalent

Tools

POS systems

Patient records software

MS Office

Jobbeschreibung

Rosin Eyecare is seeking a detail-oriented office administrator to support daily clinic operations, greet patients, manage schedules, and assist with billing and insurance processes. The role emphasizes superior customer service and accurate data handling.

The position requires strong communication skills, organization, and the ability to work occasional evenings and weekends to meet patient needs. Rosin Eyecare is part of EssilorLuxottica, offering growth opportunities in a health-conscious