Patient Experience Coordinator - Front Desk

Talentify; Glen Ellyn (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

PTO

401k with match

Job summary

DuPage Family Eye Care in Glen Ellyn, IL is seeking a Patient Care Coordinator I to be the friendly first contact and guide for patients throughout their visit. You will manage check-in/check-out, appointment scheduling, and front-desk operations with warmth and efficiency.

The role emphasizes exceptional patient service, clear communication, and teamwork in a busy eye-care setting. On-site position with competitive hourly pay and comprehensive benefits.

Qualifications

• 1+ year of customer service experience; healthcare or optical experience is a bonus.
• Excellent communication skills and a friendly, professional demeanor.
• Comfortable with computers and quick to learn new systems.
• A team player with a positive attitude and strong organizational skills.

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions.
• Greet and check in patients with professionalism and warmth.
• Keep things running smoothly with efficient front desk operations.
• Support patient flow with strong multitasking and time management skills.

Skills

Customer service

Healthcare experience

Friendly demeanor

Organizational skills

Job description

DuPage Family Eye Care in Glen Ellyn, IL is seeking a Patient Care Coordinator I to be the friendly first contact and guide for patients throughout their visit. You will manage check-in/check-out, appointment scheduling, and front-desk operations with warmth and efficiency.

The role emphasizes exceptional patient service, clear communication, and teamwork in a busy eye-care setting. On-site position with competitive hourly pay and comprehensive benefits.