Eye Care Concierge & Lab Support

Stanton Optical; Conger Woods (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug

Company paid life and short-term-dis

2 free eyeglasses per year

Friends and Family discounts

Employee Assistance Program (EAP)

Job summary

Stanton Optical is seeking a Doctor’s Technician to greet patients, provide exemplary service, and bridge the retail and clinical teams. You will support various testing and eye-care services, promote products, and ensure a smooth flow from clinical to retail operations.

The role emphasizes strong communication, empathy, teamwork, and problem-solving in a fast-paced store environment. Equal opportunity employer and comprehensive benefits are provided.

Qualifications

• Associate degree or advanced certification beyond high school or currently enrolled in a comparable program.
• 2+ years of experience delivering outstanding customer service to patients/customers.
• Strong communication with diverse groups; active listening and empathy.
• Proactive, adaptable, and able to multitask in a team environment.

Responsibilities

• Greet patients and customers; identify needs to ensure a memorable experience and promote services.
• Foster partnership between retail and professional services teams.

Skills

Customer service

Active listening

Communication

Empathy

Collaborative spirit

Multitasking

Problem solving

Positive demeanor

Education

Associate degree or advanced certification

Tools

Lab/optical equipment

Job description

Stanton Optical is seeking a Doctor’s Technician to greet patients, provide exemplary service, and bridge the retail and clinical teams. You will support various testing and eye-care services, promote products, and ensure a smooth flow from clinical to retail operations.

The role emphasizes strong communication, empathy, teamwork, and problem-solving in a fast-paced store environment. Equal opportunity employer and comprehensive benefits are provided.