Extension Office Operations Specialist

North Carolina State University; Burlington (NC); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Paid Time Off and Other Leave

12 Holidays Each Year

Tuition and Academic Assistance

Childcare benefits

Wellness & Recreation Membership

Wellness Programs

Job summary

North Carolina State University’s Alamance County Extension office seeks a Support Specialist to provide administrative and operational support to staff. You will handle file management, communications, program registrations, marketing activities, supply management, and financial processes with a focus on accuracy and confidentiality.

Responsibilities include customer service, website updates, Eventbrite registrations, and assisting with special projects.

Qualifications

• High school diploma and two years office assistance or secretarial experience.
• Proficient in Google Suite and Microsoft Office.
• Strong decision-making, analytical, and communication skills.
• Ability to multitask and prioritize work.

Responsibilities

• Provide excellent customer service to walk-in visitors and those contacting the office by phone, email, or other methods.
• Maintain and organize electronic and physical files; ensure records are accurate and accessible.
• Process incoming/outgoing mail and coordinate mass mailings as needed.
• Update county Extension website and social media to promote programs and events.
• Coordinate participant registrations for Extension programs using Eventbrite and other platforms.
• Assist Extension Agents and volunteers with projects, events, and marketing initiatives.
• Monitor and maintain office supplies; assist with inventory and building maintenance.
• Cross-train with Administrative Assistant on Munis and financial processes.

Skills

Google Suite

Microsoft Office

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Two years office assistant experience

Tools

Eventbrite

Munis

Job description

North Carolina State University’s Alamance County Extension office seeks a Support Specialist to provide administrative and operational support to staff. You will handle file management, communications, program registrations, marketing activities, supply management, and financial processes with a focus on accuracy and confidentiality.

Responsibilities include customer service, website updates, Eventbrite registrations, and assisting with special projects.