Experiential Toy Store Sales Associate - Flexible Hours

Mattel, Inc.and Subsidiaries; Dallas (TX); On-site; USD 21,000 - 24,000; Full time

Job summary

American Girl Retail, a division of Mattel, is seeking a dynamic Sales Department Clerk (Retail Associate) located at AG Retail in Dallas. You will provide prompt, friendly sales assistance and process POS transactions in a customer-oriented environment.

We look for a growth mindset and prior sales experience in specialty retail or service. Basic computer skills and POS familiarity are preferred, with flexibility to work days, nights, and weekends.

Qualifications

• Sales experience in the specialty retail or service industry preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Must be willing to work a flexible retail schedule, including days, nights, and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions, and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

POS system

Customer service

Job description

American Girl Retail, a division of Mattel, is seeking a dynamic Sales Department Clerk (Retail Associate) located at AG Retail in Dallas. You will provide prompt, friendly sales assistance and process POS transactions in a customer-oriented environment.

We look for a growth mindset and prior sales experience in specialty retail or service. Basic computer skills and POS familiarity are preferred, with flexibility to work days, nights, and weekends.